Return and Refunds Policy

Customer satisfaction is very important to us at Golden Byrd. If you are not entirely satisfied with your purchase, we're here to help.

1. Returns:

  • You may return a product within 7 days of receiving it, provided it is unused, in its original packaging, and in the same condition you received it.

  • Certain products such as perishable goods, personal care items, or customized items may not be eligible for return.

2. Refunds:

  • Once we receive your returned item, we will inspect it and notify you of the status of your refund.

  • Approved refunds will be processed to your original payment method (in the case of online payment) or a replacement will be offered (in the case of COD).

3. Return Process:

4. Return Shipping:

  • The customer is responsible for the cost of return shipping unless the product was defective or incorrect.