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Do you deliver all across the UAE?
Yes, we offer free delivery to all locations within the UAE.
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Is Cash on Delivery available?
Yes, Cash on Delivery is available for all products.
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How long will it take to receive my order?
Typically between 2 to 5 business days.
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How do I track my order?
A tracking number will be provided once your order is shipped.
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Can I return a product?
Yes, within 7 days of receiving your order.
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Do I have to pay for return shipping?
Yes, unless the product is defective or incorrect.
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How do I contact customer support?
You can email us at ubaidullahshoukat2233@gmail.com.
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Can I cancel my order?
You may cancel before the item is shipped. Contact us immediately.
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Are all products eligible for return?
No, some items like personal care products are non-returnable.
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How do I use my wishlist?
Login, browse products, and click ‘Add to Wishlist.’
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Do you offer discounts or promotions?
Yes, subscribe to our newsletter for updates.
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How secure is my payment information?
We use industry-standard encryption to protect your data.
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Do you sell original products?
Yes, we ensure quality and authenticity of all items.
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Can I order without creating an account?
Yes, but having an account helps track and manage your orders.
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How do I subscribe to the newsletter?
Enter your email in the newsletter section of our homepage.
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Do you offer international shipping?
Currently, we only deliver within the UAE.
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What if my item is damaged upon arrival?
Please contact us with pictures within 48 hours of delivery.
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How are orders packed?
All items are securely packed to avoid damage during transit.
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What happens if I miss the delivery?
Our courier partner will attempt a redelivery.
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Can I change my delivery address after placing the order?
Yes, but only before the item is shipped. Contact us immediately.
